The pet insurance
Extensive medical case management experience supported by a qualified veterinarian.
Full administration and claims processing.
Cost effective management and control.
Knowledge, experience and accuracy.
Thanks to our specialised industry knowledge and experience, our team is ideally positioned to advise on all things medical in terms of claims processes or medical conditions.
We have our own contracted Veterinarian who is contracted to help us case manage the more problematic situations and keep an eye on the costs as well as appropriateness of treatment being considered.
The Claims division is responsible for the accurate assessing and processing of all member claims.
They work closely with Finance, to maintain our 48 hour turnaround time for the payment of claims.